At Lioren Home, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with the General Data Protection Regulation (GDPR).

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1. Data We Collect

We may collect the following personal data when you use our website or place an order:

• Name and contact details (email address, phone number)

• Shipping and billing address

• Payment details (processed securely by third-party providers)

• Account login information (if applicable)

• Technical data such as cookies, IP address, and browsing behavior

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2. Purpose and Legal Basis of Processing

We process your personal data based on the following legal grounds:

• Contractual necessity: to process and deliver your orders

• Legal obligation: to comply with accounting, tax, and other legal requirements

• Legitimate interest: to improve our services, prevent fraud, and ensure website security

• Consent: for marketing communications and optional cookies/tracking technologies

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3. Use of Cookies and Tracking

We use cookies and similar technologies to:

• Ensure the proper functioning of our website

• Improve user experience and site performance

• Analyze traffic and marketing effectiveness

You can manage your cookie preferences in your browser settings. For more details, please refer to our [Cookie Policy].

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4. Data Sharing

We only share your personal data with trusted service providers, such as:

• Payment processors

• Shipping and logistics companies

• IT and marketing partners (e.g. email or analytics services)

Some of these providers may operate outside the EU. In such cases, we ensure that adequate safeguards (such as Standard Contractual Clauses) are in place.

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5. Data Retention

We retain your personal data only as long as necessary for:

• Fulfilling your orders and providing customer support

• Meeting legal and regulatory obligations

• Marketing activities (until you withdraw consent)

After this period, your data will be securely deleted or anonymized.

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6. Your Rights

Under GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Restrict or object to processing

• Withdraw consent at any time (for marketing or cookies)

• Request data portability

To exercise your rights, please contact us at info@liorenhome.com.

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7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

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Last updated: 1.8.2025